Kandou Cancellation Policy

We understand that life can get in the way of your plans. 😬 But, to respect our nonprofit partners, waitlisted volunteers and community, we have a 24 hour cancellation policy. Here’s how it works:

  • You can cancel your RSVP via Kandou up to 24 hours ⏰ in advance through the app, without penalty.

  • If you cancel less than 24 hours in advance or do not show up, this will count as a missed opportunity. πŸ™…

  • After (3) missed opportunities, your Kandou account will be suspended. πŸ™…πŸ™…β€β™‚οΈπŸ™…

Your help here will enable our community to be a more impactful and positive experience for all. We are so excited to have you volunteering with Kandou and look forward to seeing you at an upcoming volunteer event.

Thanks for being awesome,

Team Kandou